Ascensos supports Sleep in the Park

Dylan Macdonald blog

Ascensos, the contact centre management specialists, have raised over £4,000 to help eradicate homelessness in Scotland.

A team from Ascensos joined 8,000 people, including Sir Bob Geldof, to sleep rough in Edinburgh’s Princes St Gardens for the world’s largest ever sleep-out. The event took place on Saturday 9th December where temperatures plummeted to -6 degrees – making it one of the coldest nights of the year.

In the lead up to the sleep-out, all of Ascensos staff were taking part in various events and fundraising opportunities including Pyjama Days and ‘The Great Ascensos Sleepover’ where volunteers stayed overnight in the office and were entertained with a FIFA computer game tournament, campfire games, arts and crafts and Christmas tree decorating – topped off with hot chocolate and a bedtime story read by the CEO, John Devlin, himself.

The charity behind the sleep-out, Social Bite raised £3.6 million which will help to eradicate homelessness over a five year period by providing people with housing, rehabilitation, job opportunities and the support they need to get back on their feet.

John Devlin, CEO at Ascensos, and who participated in the sleep out, said:

“At Ascensos we’re passionate about helping those organisations that can truly make a difference. Despite the sub-zero temperatures on the night, the atmosphere was one of community, uniting all those who took part including our teams who had been raising funds in the weeks leading up to the event.”

Ascensos works with leading brands delivering customer service – handling inbound telephone, email, social media and online queries for a range of retailers. Founded in 2013, Ascensos has established itself as a significant force in the contact centre management sector, with a reputation for its sharp focus on customer service and developing its staff through training and development.